Charmin Reviews

Charmin has an overall rating of 4.3 based on 76 reviews. Customer feedback on Charmin is mixed: Charmin reviewers highlight positive aspects like softness and comfort, strong absorbency, convenient packaging, which strongly appeal to families and individuals seeking premium toilet paper. However, Charmin is often criticized for its higher price point, occasional availability issues, limited product variety.

4.3/5.0

76 reviews

5 Stars

19

4 Stars

5

3 Stars

9

2 Stars

0

1 Star

0

All Charmin Reviews (76)
hello_tammy316
June 01, 2026
"Showed up in good shape"
The box arrived quickly, and I didn’t see any dents or torn packs. Everything looked fine to me, so I’d say it came just as expected, right?
robert1993
May 24, 2026
"Soft and nice, just don’t overdo it"
I’ve always liked Charmin because it’s soft and does the job well, but you definitely have to watch how much you use because if you grab too much at once the toilet can start draining slow and I did have one little clog after buying it, nothing major, just annoying, so I still think it’s better than a lot of other brands, you just have to be a little careful with it.
martha_Pater02
May 20, 2026
"Pack showed up kinda torn"
The rolls themselves are totally fine, but the big pack came with a rip on the side. Not the end of the world or anything, just kinda annoying when you’re trying to store it.
iris.Quelette
May 10, 2026
"strong enough, but not perfect"
it does the job and feels sturdy most of the time. every now and then it tears, though, so it’s not totally perfect.
jannagingrich9538
May 06, 2026
"Nice for sensitive skin??"
My skin gets irritated easily, but this has been totally fine for me so far. It feels soft and doesn’t have that scratchy feel at all, which I really appreciate. The only reason I’m taking off a star is because it can tear a bit too easily sometimes?? Still, overall I’m happy with it.
cary_Verduzco91
May 02, 2026
"I grabbed these after seeing a few people..."
I grabbed these after seeing a few people say the rolls last longer, they were right. The sheet count is solid, and I’m not swapping out rolls nearly as often. Curious if others noticed the same thing, but for me they’ve definitely held up well
ludie2005
April 26, 2026
"This has been working great for us..."
This has been working great for us. It never clogs, even with my older toilet, so I’m happy with it...
catherine-Ghaemmaghami
April 22, 2026
"Quick reply, helpful"
I had a question about an order from Charmin and sent them a message, not expecting to hear back anytime soon. They replied around the next day, which was a nice surprise. The person who answered was polite and actually responded to what I was asking, not just some generic copy-paste reply. It took one extra message to fully clear things up, so it wasn’t perfect, but overall it was good service. I’d give it about 4 stars.
STEEN
April 16, 2026
"Easy to open and easy to stash away"
I got my charmin order the first thing I noticed was how easy the pack was to open. No wrestling with the plastic, no hunting down scissors, none of that annoying stuff.
It also fits really nicely in my bathroom closet. The rolls stack well and don’t come tumbling out every time I grab one, which is more than I can say for some other packs I’ve bought.

It’s a small thing, sure, but it makes a difference when you’re trying to put groceries away or just move fast. Overall, I’m happy with it
leonel.Harris
April 14, 2026
"It soaks things up well, but..."
It soaks things up well, but I still end up using more than I thought I would sometimes. It’s not bad overall, I just figured it’d be a bit better.
allenmedved0959
April 12, 2026
"Pretty good, just a little too scented for me"
I’ve used Charmin before and it’s generally solid toilet paper, soft, does the job, no real complaints there. I’m just kind of sensitive to scents, and this one had a fragrance that I noticed more than I’d like. It wasn’t awful or anything, but I’m fairly sure I’d prefer something more neutral next time.
Randi.crawford
April 08, 2026
"Soft, reliable, and a little more responsible"
I’ve used Charmin for years, it’s still my go-to. Soft, strong, does the job. I do like that they seem to be paying more attention to responsible sourcing now too. Makes me feel a bit better about buying it. The rolls last a good while, so we don’t run through them as fast. Less plastic would be nice. But overall, I’m happy with it...
RichieMorgan
April 02, 2026
"Charmin is definitely soft, I’ll give it..."
Charmin is definitely soft, I’ll give it that. It feels nice to use and doesn’t have that rough, scratchy feel some cheaper brands have, so in that sense it feels “comfortable.”

That said, it almost feels “too soft” sometimes and can tear easier than I expected. For the price, I was hoping it would hold up a little better. It’s not bad, just not perfect.
RickMoore
April 02, 2026
"Worth it if you grab the bigger pack"
Charmin isn’t exactly the cheapest toilet paper, but it seems to last longer in our house, so I don’t mind paying a little more. I usually just order the bigger pack from charmin.com because it feels like a better deal, and then I don’t have to think about buying toilet paper again for a while, which is nice. The quality is good too, that’s part of it. I did take off one star because the price can still feel a bit high sometimes, but overall it’s been worth it for us
CLEMONS
March 20, 2026
"Seems Fine for Our Septic"
We’ve been using Charmin for a few months now, and so far our septic system hasn’t had any problems. I was a little unsure at first since certain toilet papers can be iffy, but this one seems to be working out just fine for us. It’s soft, does the job, and we haven’t noticed any clogs or issues. I’d probably buy it again.
Rachel-scott
March 10, 2026
"Comfy every single time"
These are so soft and comfortable — no scratchy feeling at all. My family really likes them, and we keep coming back for more, they’ve just been a solid pick every time.
john2002
March 07, 2026
"Decent order, but the shipping updates could use work"
I ended up ordering a few packs from Charmin.com because my usual store was out, and overall it was fine. The website was simple to use, but checkout felt a little slow on my end, and when the confirmation email didn’t come right away, I wondered if the order had actually gone through.
The delivery ended up arriving about two days later than the original estimate. The box was in good shape and the product was exactly what I expected, so no complaints there. For me, the biggest thing was just the lack of clear tracking updates. It wasn’t a bad experience, but it didn’t feel as smooth as I’d hoped.
alice1970
February 26, 2026
"I was on Charmin looking at a few..."
I was on Charmin looking at a few different toilet paper options, and the product info was easy to follow. I could see the roll size, ply, and which ones were supposed to be softer, or wait, stronger, depending on what I was comparing. I didn’t have to hunt around a bunch, which I appreciated. It made picking the right one feel simple instead of just guessing...
jeremy1973
February 25, 2026
"Decent site, but a little clunky"
charmin.com was okay overall, but I had to trust my instinct a bit when clicking around because some product info wasn’t as easy to find as I expected. The menu works, but on mobile it felt a little messy and took more taps than it should. Not a bad experience, just not as smooth as it could be.
ruby.Schmidt
February 19, 2026
"Perfect for Our Big Family"
We have a big family, so this bulk pack has been really helpful. It lasts us the whole month, which saves me from having to restock all the time. it’s been a great buy for our household

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